In July, I traveled to Quinnipiac University’s Arnold Bernhard Library (CT) to launch Encore. Nestled in the cool, green countryside of Connecticut, next to Sleeping Giant State Park, the modern and classic library is a wonderful place to spend time with Innovative customers talking about Encore.
The enthusiasm of the library staff made our kickoff stimulating. Being on the road a lot can be very wearying—but I get an instant energy burst with a group like this: energetic, enthusiastic, and asking good questions to move their Encore implementation forward very quickly and successfully.
At the end of the session, I was very pleased to hear that they were ready to go live immediately with Encore. Quinnipiac University was live with Encore while I was still in the plane flying home. The whole operation took just two hours. Academic Systems Librarian Terry Ballard had the HTML in place to put Encore forward as their default keyword search as soon as he got the okay. (Did you know that the Encore search screen is just an HTML form that you can embed where you would like? Library homepage, WebPAC Pro front page, or wherever best fits your library’s needs!) Terry told me, “the installation was quick, and our staff were absolutely thrilled with the implementation.”
Although install times do vary, Encore Services strives to bring a “no fuss” installation to your library. All you need is your network information, a logo, and a webpage to put the search box in and it’s done. Members of the Encore Services, such as me, finish each launch event with an on-site presentation to staff. No training required! Just contact Encore Services for more information on the kickoff process and the suite of services we provide. More from the road soon!
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