Encore
Don’t you love browsing around a library? I do. Maybe it’s one of the reasons you wound up working in a library. You may even stumble upon something you didn’t know the library had or a special room with a unique collection. The more inclusive a general library search is online, the more opportunities for […]
In July, I traveled to Quinnipiac University’s Arnold Bernhard Library (CT) to launch Encore. Nestled in the cool, green countryside of Connecticut, next to Sleeping Giant State Park, the modern and classic library is a wonderful place to spend time with Innovative customers talking about Encore.
The enthusiasm of the library staff made our kickoff stimulating. […]
Surely you all remember the P.D. Eastman book Are You My Mother? In it a baby bird wanders around asking all types of animals if they are his mother. Well that’s somewhat how I’ve felt over the past few years as I’ve tried to identify who the real customer is for the OPAC.
The […]
Hi there, I’m Stephanie and I’m part of the Encore Services department. I started at Innovative as an intern in Product Management, then came back to work in Customer Services in the Digital Resources group and I’ve been here just about 3 years now.
In my spare time, I do some web design and I try […]
February 12, 2008 :
Q&A: Facets, Tag Clouds, and Shoe Shopping
Here’s the first in a series of “Q&A” podcasts with Innovative staff. We’re calling this one Dinah Sanders on Three Challenges for New Discovery Tools.
Dinah is the Senor Product Manager for Encore and she hits on a few of its features like facets and tag clouds. There’s also a fun search example about shoe shopping…
Dinah […]
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